Last Updated: January 12, 2025
JustEasyBook ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using JustEasyBook, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Billing information
- Any other information you choose to provide
1.2 Usage Data
We collect information your browser sends whenever you visit our website or use our services ("Usage Data"). This may include:
- Your computer’s Internet Protocol (IP) address
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
- Other diagnostic data
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, refusing cookies may impact your ability to use some portions of our website.
2. How We Use Your Information
2.1 To Provide and Maintain Our Services
We use your personal information to provide, maintain, and improve our services, process transactions, and manage your account.
2.2 To Communicate with You
We use your personal information to communicate with you, respond to inquiries, provide customer support, and send updates or promotional materials.
2.3 To Personalize Your Experience
We use the information we collect to personalize your experience on our website and services, including displaying content and advertisements we believe may interest you.
2.4 To Improve Our Services
We use collected data to understand user interactions, enhance our offerings, and develop new products and services.
3. How We Share Your Information
3.1 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Data analysis
- Email delivery
- Hosting services
- Customer support
- Marketing assistance
3.2 For Legal Reasons
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
4. Security of Your Information
We implement administrative, technical, and physical measures to help protect your personal information. However, no security measure is perfect, and no method of data transmission is guaranteed against interception or misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request copies of your data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restrict Processing: Request restriction of data processing under certain conditions.
- Object: Object to the processing of your data under certain conditions.
- Data Portability: Request transfer of your data to another organization or to yourself under certain conditions.
To exercise any of these rights, contact us at info@justeasybook.com. We will respond within a reasonable timeframe in accordance with applicable laws.
6. International Data Transfers
Your information may be transferred to and stored on servers outside your state or country, where data protection laws may differ. By providing your information, you consent to such transfers.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or policies of any third-party sites.
8. SMS Communications
a. Collection of Phone Numbers
We collect your phone number only when you voluntarily provide it, such as during account registration, ticket purchases, or when subscribing to our promotional messages.
b. Consent to Receive SMS Messages
By providing your phone number and opting in, you consent to receive SMS messages from US.JustEasyBook.com related to:
- Transactional Notifications:
- Booking confirmations
- Event reminders
- Booking updates
- Authentication:
- One-Time Password (OTP) verification for secure logins
- Service Alerts:
- Notifications about event changes or cancellations
- Promotional Messages (only if you have explicitly opted in):
- Special offers
- Discounts
- Exclusive event information
c. Opting In
You can opt in to receive SMS messages through the following methods:
- During Account Registration: By checking the box indicating your consent to receive SMS notifications.
- During Ticket Purchase: By providing your phone number and checking the opt-in box for SMS updates.
- Subscription Forms: By entering your phone number in designated fields and agreeing to receive promotional SMS messages.
d. Message Frequency
The frequency of SMS messages will vary based on your interactions with our services and your selected preferences.
e. Message and Data Rates
Standard message and data rates may apply to SMS messages sent or received, depending on your mobile service provider.
f. Opting Out
You can opt out of receiving SMS messages at any time by replying "STOP" to any message received. Upon receipt of your opt-out request, we will send a confirmation message and cease further SMS communications to your number.
g. Help and Support
For assistance or more information regarding our SMS services, reply "HELP" to any of our messages or contact our customer support at info@justeasybook.com.
9. Children's Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child without parental consent, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, contact us:
- By email: info@justeasybook.com
- By visiting: https://www.us.justeasybook.com/contact
